1. General
These delivery conditions apply to all quotations, orders and agreements in which PartnerPLC (Part of Grunius B.V.) acts as a supplier of industrial electronics to business customers (B2B). By placing an order, the buyer agrees to these delivery conditions.
2. Quotations and Orders
2.1 All quotations from PartnerPLC are without obligation and valid for 30 days, unless stated otherwise.
2.2 An agreement is concluded when the buyer's order has been confirmed in writing or by e-mail by PartnerPLC.
3. Prices and Payment
3.1 All prices are exclusive of VAT and any shipping costs.
3.2 Payment must be made within the agreed period after the invoice date, without deduction, discount or settlement.
3.3 In the event of late payment, PartnerPLC is entitled to claim statutory commercial interest and collection costs.
4. Delivery
4.1 PartnerPLC strives to deliver orders within the agreed terms. However, delivery times are indicative and not binding.
4.2 Deliveries are made worldwide, taking into account any local restrictions or customs formalities.
4.3 The risk of loss or damage to the goods passes to the buyer at the time of delivery.
5. Retention of title
The delivered goods remain the property of PartnerPLC until full payment of all claims, including costs and interest, has been made.
In that case, it is important to include specific conditions in the terms of delivery that relate to the sale of refurbished and used products, including the warranty period. Here is an updated portion of the terms to reflect this situation:
6. Warranty and Complaints
6.1 PartnerPLC provides the following guarantees for the delivered products:
New products:
New products are warranted by PartnerPLC for 1 year from the date of delivery, guaranteeing that the products are free from manufacturing defects and material defects.
Refurbished and used products
PartnerPLC gives a warranty of 3 months from the date of delivery on refurbished and used products. This warranty covers defects and malfunctions that occur during normal use.
6.2 Complaints about the delivered goods must be reported in writing by the buyer to PartnerPLC within a reasonable period after discovery, but no later than 14 days after receipt of the goods. For warranty defects, the buyer must submit the warranty claim within the warranty period.
6.3 If a product is found to be defective within the warranty period, PartnerPLC will, at its sole discretion, repair the product, replace it with a like product, or offer a refund of the purchase price.
6.4 The warranty does not apply if the defect has arisen as a result of incorrect use, external influences or modifications or repairs not authorized by PartnerPLC.
7. Liability
PartnerPLC is not liable for indirect damage, including consequential damage, lost profits, lost savings and damage due to business stagnation.
8. Force majeure
In the event of force majeure, PartnerPLC is not obliged to fulfill the agreed obligations. Force majeure means any circumstance independent of the will, as a result of which compliance with the agreement cannot reasonably be expected from PartnerPLC.
9. Governing Law and Disputes
9.1 Dutch law applies to all legal relationships between PartnerPLC and the buyer.
9.2 All disputes arising from or in connection with agreements to which these terms and conditions of delivery apply will be submitted to the competent court in the Netherlands.